Your COD orders
are cancelling
themselves.
WASP sends a WhatsApp confirmation the moment a COD order lands. Customer confirms in one tap. Unconfirmed orders auto-cancel. You only ship what's real.
تم استلام طلبك #1042 بقيمة
189 درهم إماراتي.
هل تريد تأكيد الطلب والشحن؟
Most COD shipments leave before the customer says yes.
In MENA, 25–45% of COD orders come back on delivery. The root cause is almost always the same: the order was never confirmed. The customer placed it impulsively, gave a wrong number, or simply forgot.
Every one of those returned shipments costs you: delivery fees, packaging, warehouse handling, and the margin on the product. WASP stops the loss before the order ever leaves.
Why this matters →One subscription. Everything automated.
Confirm orders before they leave your warehouse.
The moment a COD order is placed, WASP fires a WhatsApp message with a confirm/cancel button. No reply in your window? Auto-cancelled, tagged in Shopify, never ships.
- Customisable window: 1 hour to 48 hours
- Auto-cancel + Shopify tag on timeout
- Use WASP's number or your own business number
- Arabic, French, English + 5 more languages
- 100% official Meta WhatsApp Business API
[unconfirmed] in Shopify → never shipsTurn failed deliveries into a second chance.
A returned parcel isn't a lost sale. WASP detects the failure in Shopify and opens a WhatsApp conversation to understand why — and fix it before you write off the order.
- Triggers automatically on delivery failure status
- Multi-step WhatsApp conversation flow
- Customer can reschedule, change address, or get a replacement
- New Shopify order created automatically
- Full audit trail in Shopify order notes
Reach your customers where they actually read.
WhatsApp open rates are 98%. Send promotional campaigns directly to your Shopify customer segments — images, CTA buttons, click tracking — all within Meta's official guidelines.
- Target any Shopify customer segment
- Product image + CTA button in the message
- Click-through tracking per campaign
- No per-message markup from WASP
- Compliant with Meta template policies
Digital receipts on WhatsApp. No paper, no app.
At checkout, send the customer a full receipt directly over WhatsApp. Instant, paperless, and in their chat history forever. Works with Shopify POS out of the box.
- Triggers at POS checkout automatically
- Full order summary, items, and total in the message
- No customer app download required
- Works with any Shopify POS setup
- Branded with your store name and logo
Trusted by COD merchants across MENA & beyond.
"Cut our RTO from 41% to 18% in month one. The auto-cancel alone paid for the app 50× over."
"Switched from WhatFlow after they got our number banned. WASP setup in 10 minutes, first confirmation out within the hour."
"Was paying $80/mo at Interakt with markup on top. WASP is $20 flat. Same reliability, one quarter of the cost."
"Arabic template worked out of the box. Customers reply so much faster than email. RTO down 35% in 6 weeks."
"The return recovery flow is brilliant. We rescue about 30% of failed deliveries that we used to just write off."
"Official API means zero ban risk. Previous app got our WhatsApp number suspended. Never again."
"Cut our RTO from 41% to 18% in month one. The auto-cancel alone paid for the app 50× over."
"Switched from WhatFlow after they got our number banned. WASP setup in 10 minutes, first confirmation out within the hour."
"Was paying $80/mo at Interakt with markup on top. WASP is $20 flat. Same reliability, one quarter of the cost."
"Arabic template worked out of the box. Customers reply so much faster than email. RTO down 35% in 6 weeks."
"The return recovery flow is brilliant. We rescue about 30% of failed deliveries that we used to just write off."
"Official API means zero ban risk. Previous app got our WhatsApp number suspended. Never again."
How WASP stacks up.
| WASP | WhatFlow | Interakt | Vrobo | |
|---|---|---|---|---|
| Official Meta WhatsApp API | ✓ | New app only | ✓ | ✓ |
| No per-message markup | ✓ | ✗ | ✗ | ✗ |
| Starting price | $5/mo | $9.99/mo | $26/mo | $29.99/mo |
| COD Confirmation | ✓ | ✓ | ✓ | ✓ |
| Return Recovery (RTO) | ✓ | ✗ | Partial | ✗ |
| WhatsApp Campaigns | ✓ | ✗ | ✓ | ✗ |
| Ban risk from unofficial API | None | High (original app) | None | None |
| Setup time | 5 minutes | ~30 min | Hours + onboarding call | ~1 hour |
Flat rate. Zero markup. Every plan.
We don't take a cut of your WhatsApp fees. You pay Meta directly. We charge one predictable monthly rate — nothing else.
- COD Order Confirmation
- Auto-cancel on timeout
- Shopify order tagging
- 5 language templates
- Analytics dashboard
- 7-day free trial
- Return Recovery
- Campaigns
- Everything in Confirm
- Return Recovery (RTO) flow
- Auto replacement orders
- WhatsApp Campaigns
- Shopify segment targeting
- POS Receipts
- Click tracking
- Priority support
- Everything in Recover
- Dedicated WhatsApp number
- Custom message templates
- Advanced analytics
- SLA-backed uptime
- Account manager
- Custom integrations
- White-glove onboarding
All plans include a 7-day free trial · Billed through Shopify · Cancel anytime
Stop shipping orders customers never wanted.
First confirmed order goes out within 5 minutes of installing. Try it free.
Install Free on Shopify →7-day free trial · No credit card · Billed through Shopify · Cancel anytime