Pricing

Simple pricing. No markup on WhatsApp fees. No surprises.

Most WhatsApp apps add 15–39% on top of Meta's messaging rates. WASP charges a flat monthly fee. That's it. What you see is what you pay.

Competitors charge
$9.99–$159
per month + per-message fees
vs
WASP charges
$5–$60
flat rate. No markup. Ever.
Confirm
$ 5 /month
1,000 messages/month
  • COD Order Confirmation
  • Auto-cancel on timeout
  • Shopify order tagging + notes
  • WASP official WhatsApp account
  • Personal WhatsApp (QR connect)
  • 5 language templates
  • Analytics dashboard
  • 7-day free trial
  • Return Recovery (RTO)
  • WhatsApp Campaigns
  • POS Receipts
Start Free Trial
Scale
$ 60 /month
15,000 messages/month
  • Everything in Recover
  • Your own WhatsApp Business Account
  • Full brand identity on messages
  • Verified business number
  • WASP creates all your templates
  • Template approval monitoring
  • 15,000 messages/month
  • Priority support
Start Free Trial

All plans include a 7-day free trial. No credit card required to start.
Billed monthly through your Shopify admin — cancel anytime from Shopify settings.

ROI Calculator

Is WASP worth it for your store?

Enter your numbers to see your estimated monthly loss from COD returns — and what WASP would save you.

25%
30%
Monthly RTO loss
$600
WASP saves you
$180
Your ROI
9x

Based on your numbers, the Confirm plan ($5/mo) covers your order volume.

Compare Plans

Everything, side by side

Feature Confirm
$5/mo
Recover
$20/mo
Scale
$60/mo
Messages/month 1,000 5,000 15,000
COD Order Confirmation ✓ ✓ ✓
Auto-cancel on timeout ✓ ✓ ✓
Shopify order tagging ✓ ✓ ✓
Shopify timeline notes ✓ ✓ ✓
Analytics dashboard ✓ ✓ ✓
5 language templates (EN/AR/ES/RO/FR) ✓ ✓ ✓
WASP shared WhatsApp account ✓ ✓ ✓
Personal WhatsApp (QR connect) ✓ ✓ ✓
7-day free trial ✓ ✓ ✓
Confirmation timing: INSTANT ✓ ✓ ✓
Confirmation timing: DELAYED ✓ ✓ ✓
Two-step confirmation mode ✓ ✓ ✓
Product image in messages ✓ ✓ ✓
Shipping savings dashboard ✓ ✓ ✓
Return Recovery (RTO) Flow – ✓ ✓
3-step recovery conversation – ✓ ✓
Auto replacement order creation – ✓ ✓
Auto-cancel original on replacement – ✓ ✓
WhatsApp Marketing Campaigns – ✓ ✓
Shopify customer segment targeting – ✓ ✓
Campaign image attachments – ✓ ✓
Campaign CTA button builder – ✓ ✓
Campaign click tracking – ✓ ✓
POS Receipts via WhatsApp – ✓ ✓
Merchant notification to own WhatsApp – ✓ ✓
Your own WhatsApp Business Account – – ✓
Full brand identity on messages – – ✓
WASP manages your templates – – ✓
Priority support – – ✓
FAQ

Pricing questions answered

How does the 7-day free trial work? +
Install WASP from the Shopify App Store and you'll have full access to the Recover plan for 7 days — no credit card required. After 7 days you choose a plan. If you don't choose one, the app pauses until you select a plan.
How are messages counted? +
Every WhatsApp message sent through WASP counts as one message. That includes COD confirmations, after-confirm messages, timeout cancellation messages, RTO recovery messages, campaign sends, and POS receipts. The demo/onboarding test message does not count.
Does WASP add a markup on WhatsApp's messaging fees? +
No. WASP charges a flat monthly subscription. There are no per-message fees, no BSP markup on Meta's rates, and no usage-based billing. You pay the plan price. That's it.
Can I change plans at any time? +
Yes. Upgrade or downgrade anytime from your Shopify billing settings. Upgrades take effect immediately. Features unlock as soon as billing confirms.
What happens if I hit my message limit? +
You'll see a warning on the dashboard when you reach 85% of your limit. At the hard limit, messaging pauses. You have a 48-hour grace period where messages continue at no extra charge — then you need to upgrade to continue.
Does WASP bill through Shopify? +
Yes. WASP billing is handled entirely through Shopify's billing system. You'll see the charge in your Shopify admin under Billing. You can cancel the app at any time from Shopify — no need to contact us.
Is there a long-term contract or annual plan? +
No contracts. Month-to-month billing. If you cancel, you keep access until the end of your billing period.
What counts as a 'message' for campaigns? +
Each recipient in a campaign counts as one message. If you send a campaign to 500 customers, that uses 500 messages from your quota.